Ebay Sellers Guide How to Avoid Negative Feedback Disputes

Ebay Sellers Guide How to Avoid Negative Feedback Disputes

This article delves into three common dispute types on eBay: Item Not as Described (INAD), Non-Payment, and Item Not Received (INR). It provides effective response strategies and key timelines to help sellers resolve crises, regain buyer trust, and improve store operations. The analysis focuses on practical approaches to navigating these challenges and minimizing negative impacts on seller reputation and sales performance, ultimately contributing to a more successful and sustainable eBay business.

12/29/2025 Logistics Encyclopedia
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Beginners Guide to Understanding Incoterms in Global Trade

Beginners Guide to Understanding Incoterms in Global Trade

This article provides a clear and concise explanation of the 13 common Incoterms (EXW, FCA, FAS, FOB, CFR, CIF, CPT, CIP, DAF, DES, DEQ, DDU, DDP) used in international trade. It details the responsibilities of both buyer and seller under each term, clarifies the point of risk transfer, and specifies the applicable modes of transport. The aim is to help foreign trade practitioners better understand and utilize these terms to effectively manage and mitigate trade risks.

08/22/2025 Logistics Encyclopedia
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Commercial Invoices Vital for Global Trade Compliance

Commercial Invoices Vital for Global Trade Compliance

A commercial invoice is a core document in international trade, serving multiple purposes including verifying contract performance, financial settlement, customs clearance, payment without drafts, and providing proof of value for insurance claims. An accurate and complete commercial invoice is crucial for ensuring smooth trade transactions. It acts as a fundamental record for both the seller and the buyer, detailing the goods, their value, and the terms of the sale, thereby facilitating efficient and compliant international commerce.

09/26/2025 Document Interpretation
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Guide to FOB Trade Terms and Risk Mitigation in Ocean Freight

Guide to FOB Trade Terms and Risk Mitigation in Ocean Freight

Under FOB (Free On Board) terms, the seller is responsible for costs up to the port of shipment, while the buyer bears the ocean freight and destination port charges. Pay close attention to the division of insurance responsibilities and the transfer of risk to avoid potential trade risks. Understanding these aspects of FOB is crucial for both parties involved in international transactions to ensure clarity and minimize disputes related to costs and liabilities during the shipping process.

09/26/2025 Logistics Encyclopedia
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Amazon Germany Tightens Return Policy Raising Costs for Sellers

Amazon Germany Tightens Return Policy Raising Costs for Sellers

Amazon Germany has adjusted its return policy, implementing fees for packaging returns, differentiating return options based on seller type, and shortening the return period for certain electronics. Sellers need to optimize product descriptions, improve product quality and packaging, and handle returns flexibly. Staying informed about policy changes and implementing refined operational strategies are crucial for navigating these challenges. This includes proactively addressing potential return issues to minimize costs and maintain customer satisfaction in the German marketplace.

11/03/2025 Logistics
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Amazon FBA Sellers Gain Key Logistics Tracking Insights

Amazon FBA Sellers Gain Key Logistics Tracking Insights

This article details the logistics tracking functionality of Amazon FBA fulfillment, including various implementation methods such as automatic synchronization of tracking information, manual uploading of tracking codes, and batch query tools. It emphasizes the support provided by Amazon, such as Seller Central queries and the advantages of ShipTrack. The aim is to help Amazon sellers better understand the logistics status of FBA orders and improve operational efficiency. This includes understanding how to monitor shipments and identify potential delays.

11/03/2025 Logistics
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FCA Terms Cut Costs Risks in International Trade Logistics

FCA Terms Cut Costs Risks in International Trade Logistics

This article analyzes the Free Carrier (FCA) Incoterm, covering its definition, delivery methods, advantages, differences from FOB, and supplements within Incoterms® 2020. It helps you control costs and mitigate risks in international trade transactions. Understanding FCA is crucial for determining responsibilities and liabilities between buyer and seller regarding delivery and transportation. The analysis provides practical insights for businesses involved in global commerce, enabling them to leverage FCA effectively for optimized logistics and minimized potential disputes.

11/03/2025 Logistics Encyclopedia
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Amazon Sellers Face Pressure As Return Rates Rise

Amazon Sellers Face Pressure As Return Rates Rise

Amazon's planned introduction of a 'High Return Rate' label may negatively impact sellers, leading to trust issues, ranking drops, and profit erosion. Sellers should focus on quality control, optimize product descriptions, improve customer service, and be wary of malicious competition. It's crucial to stay informed about policy changes and proactively respond to them. This label could significantly affect seller performance, requiring adjustments to operational strategies to mitigate potential damage and maintain a positive standing within the Amazon marketplace.

12/29/2025 Logistics Industry Insights
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Ecommerce Growth Drives Sustainable Logistics Shift Globally

Ecommerce Growth Drives Sustainable Logistics Shift Globally

This week's cross-border e-commerce updates: shipping cuts, Amazon's unbranded packaging initiative, Walmart's seller increase, and Shopee's growth in Poland. The industry is proactively addressing challenges and exploring new avenues for growth. Companies are adapting to changing market conditions and focusing on efficiency and customer experience. Key strategies involve optimizing logistics, diversifying sales channels, and catering to specific regional demands. The sector remains dynamic, with platforms and sellers constantly innovating to stay competitive and capitalize on emerging opportunities.

12/29/2025 Logistics
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Indonesia Imposes New Ecommerce Tax Affecting Sellers and Platforms

Indonesia Imposes New Ecommerce Tax Affecting Sellers and Platforms

New Indonesian e-commerce tax regulations are now in effect, requiring sellers with annual revenue exceeding IDR 500 million to pay 0.5% income tax. This measure aims to alleviate fiscal pressure and promote market fairness. The new rules will directly impact seller profit margins and increase platform operating costs and compliance responsibilities. In the long term, a standardized tax environment will contribute to the healthy development of the Indonesian e-commerce industry. Sellers and platforms need to actively adapt to these changes.

11/03/2025 Logistics Industry Insights
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